The Position

Account Manager & Trip Leader

Role details

• Number of Openings: One (1)
• Date of Joining: March 2022 (First week)
• Salary: up to Rs 5,50,000 per annum (Fixed) + Variable + Co-TravelIn perks (depending upon candidates)

Use your love of travel — and put it to work

This position suits someone passionate about travel, confident in their communication and ability to influence. You’ll be a passionate, collaborative, committed individual who thrives on achieving high levels of customer satisfaction (we literally mean it), whilst sharing Co-TravelIn’s core values of integrity, innovation, fun, passion, growth, and responsibility.

We are looking for a passionate individual to join our team as an Account Manager and Trip Leader.

Responsibilities

No two days will be same, but some of the tasks you’ll take the lead on are:

Marketing, Sales and Operations (when not leading trips)

• Leading the marketing strategy (includes social media marketing, email marketing) and execution of your regional product and commercial campaigns.
• Taking on the responsibility for driving the day-to-day performance of all paid media, with a focus on maximizing online inquiry. Your goal will be to improve quality traffic growth and revenue.
• Writing travel-related fun, informative blogs/content on a weekly basis.
• Creating new processes to help streamline the development and delivery of all marketing campaigns.
• Answering inbound inquiries; meeting customer service & sales KPI’s for your specific region.
• Following up on sales leads and making outbound calls.
• Providing strong customer support to manage feedback and complaints; being proactive in finding solutions. As required, participating in crisis and incident management.
• Sourcing sustainable, experience-rich travel based on customer requirements.